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July/August 2008

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Trip Report

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We want you to join our flight report team! This is your chance to tell us – and Inside Traveller readers – who the good and the bad guys are. Your personal details are, of course, kept completely confidential. Each month we will have a review of readers’ comments and build these up so that we get a consensus of views. Clearly, the fact that one person did not enjoy the food on a particular airline is unfortunate but could be just bad luck – if several people say the same thing then we have an obvious trend and one which we want to warn readers about. Do please remember that we are just as interested in positive comments as negative. The more reports we receive, the more accurate the findings so please do send in as many reports as you can. Even “all OK” is useful so you do not have to write a long essay every time.
Please answer as many questions as appropriate - you need not comment on all items if you do not wish to.

All replies are confidential. If you are willing to be contacted by our editorial team if they would like to find out more about your trip please supply your name and address.

Your details will not be passed to any third parties.

Your Name

Your Address

Your Email

Airline(s)

Class of Travel

Travel From

Destination

Where did you book?

Approximate Price Paid

Date of Travel

Date of Booking

Please grade the following. You will be able to make specific comments later.

1 = Poor

2 = Acceptable

3 = Good

N/A = Not Applicable

Were you happy with the booking process (either agent or airline)?

Ease of Check-in

General Standards at Departure Airport

Airline Lounge

Departure/Arrival Punctuality

Comfort On-board (seat etc.)

Cabin Staff

Catering

Video/Entertainment

Baggage Delivery

General Standards at Arrival Airport

Do you think your flight was good value for money?

Would you use this airline again?

Please make any specific comments below (remember, we are also just as interested in positive comments as negative ones). Also, please comment on your travel agent or airport if you wish.